Privacy policy

This English version is provided for convenience. In case of discrepancy, the French version prevails.

Data controller

Melym (French micro-entreprise), France — contact

Data collected

This website does not set any tracking or advertising cookies. When you make a purchase, the payment provider collects the data needed for the transaction (name, email, country, payment details). The Seller receives your name, email and order details. The first time you launch the tool, your MetaTrader 5 account number is saved with your subscription, in order to issue your license, issue the invoice and provide support.

License check

About every 6 hours, the tool (Hybrid Or or Melym Risk) sends our server your license key and your MetaTrader 5 account number, solely to check that your subscription is active. It does not send your trades, your balances or any other data from your account. These checks are not kept beyond the host's technical logs.

Legal basis and retention

This processing is based on the performance of the sales contract and on our legal obligations (accounting). Billing data is kept for 10 years; support exchanges for 3 years after the last contact.

Recipients

Payment provider: Stripe Payments Europe, Ltd. (Ireland), which processes payments and subscriptions. Hosting: Cloudflare, Inc. (United States). The website's fonts are hosted on the site itself: no data is sent to a third-party font service.

Your rights

You have the right to access, rectify, erase, restrict, object to and port your data. Write to contact. You can also lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).